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90-Day Warranty
Buy with confidence. We will refund every penny of the purchase price should anything go wrong with your phone up to 30 days after it arrives.
Free Shipping
Your purchase will be shipped free to your front door. You'll receive your device in 2-6 business days and we pay the shipping on every order (so you don't have to).
Great Pricing
Our refreshed phones are an affordable alternative to buying new. Save big on name-brand phones priced at a fraction of their original cost.
Factory Refreshed is quite simply the highest tier of pre-owned device, certified by Canada's experts in used smartphones. Literally as good as new, Factory Refreshed phones are indistinguishable from brand new phones, inside and out.
All Orchard Certified Factory Refreshed phones have gone through a rigorous refurbishment process, which guarantees that they are up to Orchard's stringent quality standards.
Say Hello to Quality, Certified:
Display
Brilliant display with sharp colours
and fully responsive touchscreen
Battery
Every device ships with a new battery
Cameras
All cameras take focused, vibrant photos
Audio
All speakers output loud, crisp
sound. Microphones record high-
definition sound
Software
Updated with the latest software
versions. APN settings set for use
with Public Mobile
Connectivity
Wireless network, Wi-Fi, and
Bluetooth all maintain strong
connections
Cosmetic Condition
Completely free of any blemishes,
scratches, etc. Completely
indistinguishable from a brand new phone.
What people are saying
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I just received my phone from Orchard and the experience and device couldn't have been any better! The phone is in immaculate condition. The phone arrived to my doorstep in 2 days. Upon receiving the phone, I was contacted with a follow up e-mail to see if everything went well by someone at Orchard, Hilary, who also helped clarify some of my questions. As someone who rarely leaves reviews, I would be delighted to recommend this company! -
We ordered the phone on Sunday and got it on Tuesday with rush shipping. Very impressed all around. The phone works and my son is very happy! It was exactly as described online. -
I am so glad that I bought my phone with Orchard, the service is exceptional, the phone looks brand new for more than half the cost. I highly recommend this company, they deserve 5 stars in service and product, wouldn't go anywhere else, very honest to deal with.
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The phone came within 48 hours of ordering, was in absolutely mint condition (as promised)
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Needed a new phone as my phone was stolen, and did not want to buy a new one (as I need an unlocked phone)...best decision I ever made to go with Orchard. True to their word on quality of phone; prices were very reasonable. Customer "advocacy" (love that Orchard uses this term instead of 'service') is amazing and top notch! Thanks for all your help -- will definitely use the service again!
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Orchard's customer service is excellent! It was my first iPhone and I had some questions and needed help, and everything was taken care of promptly and in a professional manner. I am so glad I went to Orchard to buy my new phone. It is perfect. When they say "like new" it really looks brand new. Thanks so much to Maks and Bianca for everything they did to ensure I am a happy customer. I would definitely buy a phone from Orchard again.
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It is great to have a company that you can get a iPhone at a reasonable price. The phone that I purchased works well. It was easy to order thephone online and I received it in a short time. I recommend Orchard tocustomers looking to get a iPhone.
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I just bought a phone from Orchard and am very pleased with the whole experience. The shipping was done immediately and the phone arrived carefully packaged (they included a small tool to access the sim card compartment) and just as described. Beyond that, there was great follow up from Orchard after I got the phone, ensuring I received it and that everything was in order. They gave me clear directions to reset the phone. Highly recommended.
